In today's business environment, effective dialog is a must, not only because we are entering into a global economy, but also because an increasing number of employees are entering into the workplace from a vast variety of cultures and geographic regions. Along with those new faces come different perspectives and unique ways of approaching leadership and workplace situations. Unless those different perspectives are understood and valued, an environment of distrust, confusion, and fear threatens to erupt in the form of conflicts, lawsuits and communications breakdowns.